Shipping policy
SHIPPING & DELIVERY TIMEFRAMES
Our standard delivery timeframe is 10 to 12 business days from the date your order is dispatched.
If your order has not arrived within this timeframe, please contact us immediately at support@trylockt.com. We will open an investigation with the courier to locate your parcel.
Please note that courier investigations can take up to 2 weeks. If your parcel is confirmed as lost or not delivered by the end of this investigation period, we will issue a full refund or send a replacement free of charge.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":93475111259,"merchantName":"Lockt","personalized":false}},{"supports_subs":true,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":93475111259,"countryCode":"US","merchantName":"Lockt","phoneRequired":false,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":true,"merchantId":"ZJLGGDMSGGGQN","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=GBP\u0026locale=en_US\u0026client-id=AbasDhzlU0HbpiStJiN1KRJ_cNJJ7xYBip7JJoMO0GQpLi8ePNgdbLXkC7_KMeyTg8tnAKW4WKrh9qmf\u0026merchant-id=ZJLGGDMSGGGQN\u0026intent=tokenize\u0026vault=true"}}]" access-token="cf1bcd3e81e4ec00b6f546d87a4ca025" buyer-country="GB" buyer-locale="en" buyer-currency="GBP" shop-id="93475111259" cart-id="5d79309f57c280b2407898b789ce7718" enabled-flags="["98c6d7e1"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> </div>
